Synapsing Health Solutions, PLLC Policies

Privacy & Confidentiality Policy
Effective Date: August 21, 2026

At Synapsing Health Solutions, PLLC, we respect your privacy and are committed to protecting the information you choose to share with us. Our services are designed to provide supportive, patient-centered education, coaching, problem-solving, and consultation. We believe that meaningful conversations require trust, respect, and an environment where you can speak openly.

Depending on how you interact with Synapsing Health Solutions, we may collect information such as:

Name and contact information
Appointment and scheduling information
Information you voluntarily provide when requesting or participating in a consultation, coaching session, educational session, or other service
Payment and transaction information processed through our payment provider
Information submitted through website forms or other communications
Information about your preferences or goals when voluntarily provided as part of our services

Please do not submit sensitive or highly confidential information through general website forms, email, or other unsecured communication methods unless specifically requested or authorized.

Information may be used to:

Schedule and provide requested services
Communicate with you regarding appointments and services
Respond to questions or requests
Process payments
Maintain appropriate business and service records
Improve our services and website
Meet applicable legal, regulatory, accounting, or business requirements

We do not sell your personal information.

Confidentiality

Information shared during a consultation or service will be treated respectfully and kept confidential to the extent permitted by law and applicable professional and business requirements.

Confidentiality may have limits when disclosure is required or permitted by law, including circumstances involving legal proceedings, court orders, serious and imminent safety concerns, suspected abuse or neglect when reporting is required, or other circumstances established by applicable law.

If you voluntarily authorize us to communicate with another individual or organization on your behalf, information may be shared according to the scope of that authorization.

Health Information

Synapsing Health Solutions may involve conversations about health, wellness, medical conditions, medications, treatment experiences, self-management, or healthcare experiences.

These services are educational and supportive in nature and are not intended to replace care provided by your physician, nurse practitioner, physician assistant, therapist, pharmacist, or other treating healthcare professional.

The privacy protections applicable to information shared with Synapsing Health Solutions may depend on the nature of the service provided and the circumstances in which information is collected. Nothing in this policy is intended to create a level of legal protection that does not otherwise apply.

Website and Electronic Communications

Information transmitted through the internet, email, online scheduling systems, text messaging, or other electronic communication methods may carry privacy or security risks.

We take reasonable measures to protect information within our control; however, no electronic transmission or storage system can be guaranteed to be completely secure.

Please avoid sending unnecessary sensitive health or personal information through standard email, website contact forms, or text messages.

Third-Party Services

Synapsing Health Solutions may use third-party services to support functions such as scheduling, payment processing, website hosting, electronic communication, video conferencing, or other business operations.

Those services may collect or process information according to their own privacy policies and terms of use. We encourage you to review the privacy practices of any third-party platform used to interact with our services.

Records

We may maintain records necessary to provide services, communicate with clients, document transactions, meet professional or business obligations, and comply with applicable laws.

Records will be retained and securely disposed of according to applicable requirements and our business practices.

Your Choices

You may contact Synapsing Health Solutions to:

Ask questions about information you have provided
Request correction of inaccurate information
Ask how your information is being used within the scope of applicable law
Request that certain communications be directed through a preferred method

Some requests may be limited by legal, professional, contractual, or record-retention requirements.

Changes to This Policy

We may update this Privacy & Confidentiality Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

The current version will be posted on this website with the effective date noted above.

Contact

Questions regarding this Privacy & Confidentiality Policy may be directed to:

Synapsing Health Solutions, PLLC

Synapsingsolutions@gmail.com www.synapsingsolutions.com

By using this website or participating in services provided by Synapsing Health Solutions, you acknowledge that you have had an opportunity to review this Privacy & Confidentiality Policy.Schedule a free health consultation with one of our health coaches to learn how we can help you achieve optimal health. We'll discuss your health goals and develop a plan to help you achieve them.

Transform Your Health Today!

Scope of Services & Health Disclaimer

Synapsing Health Solutions, PLLC
Effective Date: 8/21/2026

Synapsing Health Solutions, PLLC provides nurse-led, patient-centered education, coaching, consultation, and supportive services designed to help individuals better understand their health experiences, identify barriers, develop practical strategies, and navigate self-management.

Our approach is grounded in listening, education, motivational interviewing, problem-solving, and collaboration. We seek to help clients align the pebbles before they become boulders.

Scope of Services

Services may include:

Individual education and consultation
Health and wellness coaching
Diabetes and chronic condition self-management education
Problem-solving and goal-setting
Support with preparing for conversations with healthcare professionals
Assistance identifying questions, concerns, and priorities to discuss with a healthcare team
Educational lectures, workshops, and group sessions
Support for navigating complex health information and healthcare experiences

Services are individualized according to the client's goals, needs, and circumstances.

What Our Services Are Not

Synapsing Health Solutions does not replace the ongoing care or clinical relationship provided by your physician, nurse practitioner, physician assistant, therapist, pharmacist, or other treating healthcare professional.

Unless specifically stated otherwise, services provided through Synapsing Health Solutions are educational, supportive, and consultative and are not intended to:

Establish or replace a comprehensive patient-provider relationship
Provide emergency or urgent medical care
Diagnose a new medical condition
Replace a medical evaluation or examination
Prescribe, discontinue, or independently change medications or other medical treatments
Replace individualized treatment recommendations from your healthcare team

Information discussed during a consultation is intended to support informed questions, decision-making, communication, and self-management. Recommendations or educational information should be considered within the context of your individual healthcare needs and discussed with your treating healthcare professional when appropriate.

Your Healthcare Decisions

You remain responsible for decisions regarding your healthcare and treatment.

We encourage clients to maintain an appropriate relationship with their healthcare team and to share relevant information from consultations with their treating professionals when appropriate.

No information provided through this website or through Synapsing Health Solutions should be interpreted as a guarantee of a particular health outcome.

Urgent or Emergency Concerns

Synapsing Health Solutions is not an emergency or urgent care service.

If you believe you are experiencing a medical emergency, call 911 or seek immediate care at the nearest emergency department.

For urgent health concerns, contact your healthcare provider or an appropriate urgent care service.

Do not delay seeking medical attention because of information obtained through this website or a consultation.

Individualized Support

Every person's health circumstances are different. Educational information and strategies discussed during a consultation may not be appropriate for every individual.

Our goal is not to tell you what you should do in every situation, but to help you better understand your options, identify questions, recognize barriers, and develop practical strategies that can support meaningful conversations and informed self-management.

No Guarantee of Outcomes

Participation in Synapsing Health Solutions services does not guarantee a particular medical, behavioral, or health outcome.

Outcomes may be influenced by many factors outside the control of Synapsing Health Solutions, including underlying health conditions, access to healthcare, treatment decisions, individual circumstances, and adherence to recommendations from healthcare professionals.

Website Content

Information provided on this website is intended for general educational and informational purposes. Website content should not be interpreted as individualized medical advice or as a substitute for consultation with an appropriately qualified healthcare professional.

Information may change as evidence, recommendations, and best practices evolve. While reasonable efforts are made to provide accurate and useful information, Synapsing Health Solutions does not guarantee that all website content is complete, current, or applicable to every individual circumstance.

Questions

Questions regarding the scope of services may be directed to:

Synapsing Health Solutions, PLLC
synapsingsolutions@gmail.com www.synapsingsolutions.com

By scheduling or participating in services, you acknowledge that you have had an opportunity to review and understand the scope and limitations of services provided by Synapsing Health Solutions.